Shipping policy

AT MYLUVON, WE STRIVE TO PROVIDE EXCELLENT SERVICE WHICH INCLUDES THE SECURITY OF SHIPPING YOUR PACKAGES. WE HAVE OPTED TO PROVIDE YOU WITH MULTIPLE OPTIONS FOR SHIPPING YOUR ORDER THAT PROVIDES TRACKING NUMBERS TO ENSURE THAT YOU CAN MONITOR YOUR SHIPMENT AS IT TRAVELS TO YOUR DOORSTEP.

---INTERNATIONAL STANDARD SHIPPING---

WE HAVE ELECTED TO USE THE MOST AFFORDABLE SHIPPING PRICES THROUGH PRIORITY MAIL INTERNATIONAL. IT CAN TAKE UP TO 1-3 BUSINESS DAYS TO PROCESS ORDERS AFTER THEY ARE RECEIVED. DELIVERY CAN RANGE FROM 7-14 BUSINESS DAYS DEPENDING OF YOUR PROXIMITE (DOES NOT DELIVER ON SUNDAYS OR HOLIDAYS) AND HAS NO SPECIFIC GUARANTEED DELIVERY TIME. DUE TO DIFFERING INTERNATIONAL CUSTOMS PROCESSES, MYLUVON CANNOT BE HELD LIABLE FOR ANY PACKAGES SHIPPED VIA THIT METHOD ONCE IT HAS LEFT OUR WAREHOUSE. SHOULD YOU RUN INTO ANY TRAKING ISSUES. PLEASE CONTACT THE SHIPPING CARRIER IF YOU DID NOT RECEIVE YOUR PACKAGE YOU MAY FILE A COMLAINT REPORT WITH THEM DIRECTLY. IN SOME CASES, WE MAY ELECT TO USE A SHIPPING METHOD WHICH REQUIRES A SIGNATURE UPON RECEIPT, BASED ON THE TOTAL VALUE OF YOUR ORDER. IF YOU WANT TO ENSURE THAT WE SHIP YOUR INTERNATIONAL PACKAGE WITH TRACKING CONFIRMATION TO YOUR DOOR, YOU MAY MAKE A DIRECT REQUEST WITH CUSTOMER SERVICE AT support@myluvon.com.

HOW CAN I TRACK MY ORDER?

ONCE YOUR ITEM IS SHIPPED, YOU WILL RECEIVE AN EMAIL WITH YOUR TRACKING NUMBLE TO MONITOR YOUR SHIPMENT.